This class will be LIVE, on Saturday, March 29, 2025

You are purchasing the masterclass. This includes my presentation + the Q & A section from the live event as well. 

You have access to the recording for 365 days from the time you purchase. 

Are you super overwhelmed in your insurance-based practice by your seemingly endless to-do list? 

Feel like you would be SO much more productive if you could just get through this damn list?

Feeling burnt to a crisp not necessarily from seeing patients but all the administrative stuff that comes with running an insurance-based practice?

Are you turning away clients because you are buried in the back end of your business? 

Is the quality of your counseling going down because you are emotionally drained from the administrative tasks that are beating you down that you have nothing left to give your clients?

If any of these sound like you – trust me when I say you are not alone. 

I speak to HUNDREDS of dietitians and CNS each year, experiencing the same thing. And it was not that long ago I had all the feels as well. 

Hi, I am Amy Plano, The Reimbursement Dietitian. I help dietitians grow and scale their insurance-based practices. Using an insurance-based model, I help hundreds of dietitians achieve financial freedom. To accomplish this, we often need to add people to our team. 

And not just any people – I am talking about administrative assistants. 

You see, people are your organization. 

It may not seem that way right now. It may seem like you are your organization. But to grow the shit out of your empire, we need to start building your team. For many of you, your first hire will be an administrative assistant. 

Your administrative assistant will become one of the most integral roles within your organization. They are often the glue that holds your practice together. I like to think of them as the MC—the master of ceremonies of your practice. 

While it may be hard to imagine, they can replace most of what you do on a day-to-day basis. 

 So, given the importance of hiring an assistant, it makes sense that I wanted to teach you guys the exact framework I use. 

In this master class, "How to Hire a ROCK Star Administrative Assistant for Your Team," I will walk you through my hiring process for administrative assistants. 

Because let’s face it. Hiring can be overwhelming, especially if this is your first hire. 

There is no size fits all approach. However, I will provide a basic overview of what this process has historically looked like for me. We will discuss hiring for administrative tasks such as schedule management, insurance billing, payroll, office management, social media management, and one-off tasks like blog writing and SEO. 

I will discuss hiring both in-person and virtual assistants. While the process might seem similar, the assistant type is heavily nuanced. 

I have hired both types and will be sharing my preference (it will likely surprise you)

By the end of the webinar, dietitians and CNS will be able to do the following:

• Perform a practice and needs assessment to determine what you need help with 
• Create a training and onboarding process that is simple and takes much less time than you think 
• Determine an appropriate pay structure for your new hire 
• Execute a multi-step hiring process
• Review and evaluate the new hire at regular intervals to ensure your needs are being met 
• Establish best practices for hiring assistants for your team 

This is one of my favorite topics to present. For many years, I have struggled with this aspect of my practice. 

And NOW I have the best team of administrative staff. So stinking grateful for them. They make my life SO much better. 

But it didn’t happen by accident. 

And it certainly didn’t happen overnight. 

Fortunately, I have made all the mistakes, so you don’t have to.

 This master class will become your go-to playbook for hiring administrative staff for your team. 

 It will provide you with a hiring strategy, framework, and principles you can repeatedly apply in your practice.